Golden-Gate is an online forex trading platform that is currently making waves in the market. The fact that this platform has various characteristic features that help it stand out from the crowd is a plus point. It was these service features that persuaded me to check out this trading platform. I am someone who geeks out over every aspect of the trading experience. This helps me evaluate trading platforms objectively and give an unbiased review.
If you are an experienced trader like me, you would also have a list of features that you do not compromise on while choosing a trading platform. My list includes the following elements:
- Tight Security Regulations
- Reliable Customer Service
- Exclusive Advanced Tools
- Efficient Execution
- Variable Options for Trader Education
Security is one feature that no trader can compromise on. First of all, buying and selling in the fast-paced world market is a risk in itself. You should not have to worry about the platform’s security protocols. This is where Golden-Gate comes through with their transparency in policy implementation. I was able to evaluate their policies and be comfortable with the regulations before becoming an official member of the platform.
Trading Platform Functionality
When you access the server of this trading platform, you will be directed to their main page. You can access the Golden-Gate server from any electronic device having a stable internet connection. Once you access the site and reach the landing page, you will be able to assess their layout. I personally felt the colour scheme to be a little jaded. Their innovative graphics look pretty mundane when placed under the set theme. This is just a personal opinion on the design aspect of the platform. The service features on the other hand are well aligned into the interface.
Once I decided to opt for this platform, all I had to do next was sign-up. The option to sign-up easy to locate and clicking on it would direct you to the registration page. I found the registration process to be a little long, however, the security protocols were well in place throughout the procedure. These included certain verification methods. Firstly, for the verification, they required my email address and full name. I could easily verify the email address through the link sent in my inbox. It directed me to the final verification options. Depending on your account type, the verification processes may vary, but the identity verification is compulsory during each transaction.
Golden-Gate has optimized its servers to cater to all types of traders. Whether you are a beginner or an expert, you will find the features of the platform reasonable for your trade requirements. This is mainly because of the exquisite layout of tools, which includes instructive tools for beginners.
This high-tech brokerage gives its clients the option to access advanced tools that will help them make a quick analysis to enter trades. So, whether it’s quick order adjustments or quick rolls for options positions, its unique tools are designed to save time. This is how Golden-Gate has managed to build a loyal clientele. Their regard for innovative technology makes their service features advanced and helps make trade operations smoother.
For me, the chart is something I personally enjoy evaluating. I like to explore the charting tools and asset trade calculators. Luckily for me, Golden-Gate made sure that its charts are optimized for customization. Now if you are wondering how that is possible, let me elaborate. Firstly, there is a line of tools available on the left side. You can use them to select various options such as chart type. I opted for the line chart before analyzing anything further. I find the line graph really amiable and would suggest novice traders to use this type to make their analysis quicker. The dark backdrop for the chart was not something I found very appealing, but this was again a matter of personal preference.
While comparing with other trading platforms, you will notice that Golden-Gate has taken every feature a step forward. The multiple options for chart type and indicators are not something you come across with on other platforms. The page containing the chart is thoroughly equipped with service features for effective trade analysis. This is a fundamental aspect of trade operations, as on these basis traders choose to make future decisions. I like to be able to assess trending stocks, which is why the platform’s option to arrange stock reports based on Daily change percentage, trending and name was an added bonus.
Golden-Gate has an education centre dedicated to the centralization of trade information. This section of the platform includes resources such as:
- Asset Index
The platform has found a way to align all useful information regarding trading in one place. It makes sure that all this information is easily accessed by traders. Beginner traders would really find this section useful. Not only them, but expert traders will also be able to make the most out of the instructive material provided in this section.
The eBooks for example are assorted, with reading material suited for all types of traders. They will be able to pursue them and exercise their newfound abilities to make better trade choices. Basic level trade books are resourced to help brokers that are still discovering their way through the brutal market. I noticed that the information in some of these books was obsolete. The platform can work towards upgrading some of these books by replacing them with newer ones.
Golden-Gate has a separate section for the glossary. Now, this is one list I personally love scrolling through. You get to brush up on your technical terminologies while also understanding what certain terms mean in the market. This will certainly help you understand the market a whole lot better. Speaking of lists, there is one other list that is essential for this trading platform as it lists out all of its tradable assets. Not only does it list them out in alphabetic order for you, but it also provides you with necessary information about them, such as trade hours and expiry rules.
The FAQs are categorized in a separate section for traders to go through common queries. Brokers will be able to assess which features of the platform contain the most crucial data through the frequently asked questions. This connection translates a whole lot better with traders when they go through first-hand experiences. However, you will notice that even the FAQ section is a little outdated. The platform needs to refresh the information resources with time.
A trading platform needs to have top-notch representatives in the customer service section. This will help solidify their position as a good trading platform. Most brokers rely on customer support to help them work their way through a platform. This is why it is imperative that the service is efficient and effective, otherwise customers would find them lost in the fast-paced market.
Golden-Gate has several options for communication. You can rely on them to contact the service representatives. They are well-equipped to handle all your queries as they have several years of experience in the industry. I did find that the correspondence via email took a few days to process while the live chat was quicker with respect to immediate response. You can choose either method to contact that administration of this platform. Golden-Gate welcomes all feedback and critical assessments from their clients. This helps them cater to their demands a whole lot better.
The agents associated with client assistance are well-taught, and you will find that their expertise in the field of trade is exceptional. They are instructed to get back to all requests in due time, which is why you will not be left hanging during a query process. The instructions they lay out for their customers are simple and easy to follow. The platform does have restrictions on communication in certain jurisdictions so traders from these regions might face an inconvenience. The option for email on the other hand is active around the world with no restrictions with respect to working hours.
A secure work front is needed for smooth trade operations, and this is something Golden-Gate recognizes. It presents itself as a responsible trading platform that works hard in implementing all the market laws. This includes the proper placement of policies and identity verifications. The clients associated with Golden-Gate are well-aware of the security guidelines as the platform ensures that each client runs through them at least once during registration. As a client myself, I found myself at ease knowing that my funds and accounts are protected under this platform’s strict policies.
The security framework optimized for this platform includes the following:
- Terms and Conditions
- Bonus Policy
- Risk Disclosure Statement
- Anti-Money Laundering Policy
- Withdrawal, Refund & Cancellation Policy
All in all, this platform has been a good experience for me. I understand that traders out there might have different requirements while choosing a trading platform. I hope that my review helps them get an overview of the platform’s amazing tools and services. They will be able to make a calculated decision based on their own analysis of the platform.